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 Worldwide shipping
We take pride in delivering our products to customers all around the world

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Shipping

Shipping

Delivery Time

Typically, we process orders received on weekdays (Monday to Friday) before 5:00 PM CET (Central European Time) on the same day.

Orders placed on Saturdays and Sundays will be processed on the following Monday.

The delivery time to Germany, the Netherlands, and Belgium is usually just 1 business day.

For other European countries, delivery time usually ranges from 1 to 3 business days. For precise delivery information for each country, kindly refer to the table provided below.

Shipping questions

Contact Us

If you have any further questions or if there is any uncertainty regarding the shipping process, please don’t hesitate to get in touch with us. We are here to assist you and provide any necessary support.

You can reach us through the contact form below, or you can directly contact us via email or phone:

Feel free to ask us anything or let us know how we can help. We strive to provide excellent customer service and will respond to your inquiries promptly

Still need help?

Get in touch with us

Worldwide shipping

We take pride in delivering our products to customers all around the world

Easy 14 days returns

14 days money back guarantee

International Warranty

Offered in the country of usage

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Hey surfer!

SoulSurf and CoreMore are now KiteFactory.

This shop isn’t active anymore — we’ve moved everything to a new home. You’ll find fresh gear, better deals, and a smoother experience over at our new online store.

Here’s what you need to know:

  • Orders are no longer processed here.

  • If you’ve placed one recently, we’ll reach out to you.

  • Tap the button below to head straight to KiteFactory.

Got questions? We’re here for you:

📞 Phone: +31 6 34631455
📧 Email: info@kitefactory.surf

Hey surfer!

SoulSurf and CoreMore are now KiteFactory.

This shop isn’t active anymore — we’ve moved everything to a new home. You’ll find fresh gear, better deals, and a smoother experience over at our new online store.

Here’s what you need to know:

  • Orders are no longer processed here.

  • If you’ve placed one recently, we’ll reach out to you.

  • Tap the button below to head straight to KiteFactory.

Got questions? We’re here for you:

📞 Phone: +31 6 34631455
📧 Email: info@kitefactory.surf